Terms of service

Terms & Conditions


  1. These terms and conditions are pertinent to all offers, orders, and agreements of Back Alley Army Store LTD (Company Registration Number: 15062636), situated at CM164BZ (hereinafter referred to as "the Company").
  2. By placing an order, you acknowledge your agreement with the terms and conditions and Privacy Policy.
  3. The Company retains the right to alter these terms and/or conditions as necessary. Deviations from these terms and conditions are valid only if confirmed in writing by the Company.
  4. All orders containing knives mandate a photo ID, and the delivery address must match the address on the photo ID. Kindly consult our Knife Laws for further information.
  5. The laws of England govern all offers, orders, and agreements involving the Company.

Substitutions 6. In instances where items are unavailable or discontinued, we will reach out promptly to suggest an alternative. If not acceptable, order cancellations can proceed without any charges.

Prices 7. Prices listed on the website are in GBP and inclusive of VAT when applicable. The Company isn’t responsible for typographical or printing errors. E & OE.

Title 8. Regardless of any granted credit, the goods remain the exclusive property of the Company until the full payment is made.

  1. For various reasons, including potential bankruptcy, liquidation, or appointment of a Receiver over assets, the Company reserves the right to reclaim any goods.

Time 10. Delivery times provided are estimates, and the Company isn’t responsible for any delays.

Dispatch & Delivery 11. In situations where goods can't be delivered or collected within the stipulated period, the Company may store them, ensuring their quality is maintained. Buyers are responsible for the costs incurred during this storage period.

  1. Any discrepancies related to damage or loss after delivery should be addressed directly with the courier. The Company will replace damaged or lost goods during transit, provided a written notification is made within 72 hours.

Cancellation 13. The Company reserves the right to cancel any order if the reserved goods get destroyed or damaged beyond repair and cannot be replaced.

Returns 14. Items returned within 30 days in their original condition and packaging are eligible for a replacement or refund. The Company reserves the right to initiate legal proceedings if refunds are mishandled or abused.

  1. Products have no warranty, and no complaints will be considered after 30 days.

Return centre 16. All returns can be arranged through our contact form, but the initial postage cost will be deducted from refunds. Exchanges may require additional postage payments. Back Alley Army Store Ltd are not responsible for returns postage costs.

Indemnity 17. The buyer will indemnify the Company against any claims related to the supply of goods, arising from negligence, breach of contract, or statutory duty.

Images and Specifications 18. Images and specifications on the website are approximations and might not be exact. Any labelling errors are unintended.

Privacy 19. Please refer to our Privacy Policy and Personal Data Protection Policy for more details.

Intellectual and Industrial Property Rights 20. Buyers must respect all intellectual and industrial property rights of products delivered by the Company.

Force Majeure 21. The Company is not liable for any failure to meet its obligations due to unforeseen circumstances or force majeure.

Communication 22. The Company isn't responsible for misunderstandings arising from the use of the internet or any other communication mediums.

Recommended Sites 23. The Company isn't responsible for third-party actions, products, or services listed or recommended on our website.

Customs and import charges outside of UK 24. You the buyer are fully responsible for any applicable charges when shipping outside of the UK. These charges can include import duty, handling fees and any other fees associated with the purchase and shipment of goods into your country.